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Zendesk Service energized Zoosk’s agencies and you may twofold the output

Zendesk Service energized Zoosk’s agencies and you may twofold the output

Zoosk wanted a rich and you will useful assist desk app that could end up being adopted without difficulty. Zendesk Help given the ideal blend of electricity and you can simplicity.

Zoosk ‘s the world’s premier personal relationships area, that have joined fifty million singles from 60 places given that its founding inside the 2007.

Pages have access to Zoosk’s online dating experience regarding the organizations web site, social networking applications, cellular properties, and online pc application. This service membership comes in more 20 languages.

Zoosk can make internet dating enjoyable and simple, and the providers wishes their support sense becoming a comparable method. When members enjoys questions regarding billing, subscriptions, otherwise webpages enjoys, the business aims to work as soon as possible with amicable, direct service. But up until now, Zoosk put discover provider ticketing and you may email options

“We were a consistent business, having fun with hacked-to each other free devices to support our customers,” told you Eric Hallquist, Elder Director out of Representative Operations. “Once we became inside the sophistication and you will difficulty, i needed greater insight into customer desires with the intention that we could better prioritize all of our help items.”

Zoosk desired an on-line help service who would give steeped abilities, yet , might possibly be accompanied quickly and easily.

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